|
|
|
Warranty
All Zero One products are sold with a one year
warranty that covers all defects in material and workmanship with the
following specific exceptions:
- Damage caused by improper installation or adjustment
- Damage caused by accident, unreasonable use, or neglect
- Damage caused by an act of God
- Damage from failure to follow instructions contained in the
Owner's Manual
- Damage from repairs performed by someone not authorized by
Zero One Audio
- Any unit on which the serial number has been defaced,
modified, or removed
- Damage occurring during shipment, other than that arranged
by Zero One Audio
- Units which have been altered or modified in design,
appearance or construction
This warranty covers only the actual defects within the products
themselves. During the warranty period, Zero One will, at its option,
either repair the defect, or replace the defective product, or the
defective parts, or components thereof with the then current
product/component in use by Zero One Audio, at no charge to the owner for
parts and labour covered by this warranty. If necessary repairs are
not covered by this warranty you will be charged for the repairs
and/or the examination.
If non-warranted repairs are needed, we will notify you of the
estimated cost and ask for your authorization to perform said repairs.
You must pay shipping charges incurred in getting your product to the
factory but these will be refunded if the repairs are covered by the
warranty.. We will pay the return shipping charges if the repairs are covered under the warranty. Please save the
original shipping cartons, as the unit should be returned in the
original carton and packing. If damage occurs as a result of the unit
being returned in non-original packaging, Zero one reserves the right
to void the warrantee.
Please email or call first for a returns number before you ship a unit
back to us.
|